Published on 12th of July, 2023

How Expert Marketers Approach Brand Marketing on Social Media

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Before you start considering how to handle it for your social media campaigns, you should first understand what a brand is.

A brand is a unique identifier that describes what company or individual something comes from and their signature style. It encompasses what they are all about stylistically and the type of customer they are trying to reach.

Now, brand promotion is the act of publicizing a brand in a way that benefits both sides. In addition to providing high-quality content, it involves reaching out to the audience and grounding them with emotional connections.

Building trust with customers is key to standing out in the competitive market. Show them who you are by taking them on a road trip of trust. Trying to stir up affirmative feelings and win them over is also important when creating advertising campaigns.

It's up to you how you shape your brand so it doesn't just resonate with some customers but attracts more. This will help you win the war in a competitive market. A long-term, trustworthy relationship with customers is built by taking good care of them.
 

The basics of product positioning


A product’s positioning (or placement) within a market is a company’s competitive advantage over the other companies in the same space.

Customers are very quick to label brands and products, but the more you do to stay on top of today's fast-changing market, the better off you'll be.

One of the most important things to keep in mind when designing a marketing campaign is positioning your brand apart from others. By making your audience understand what makes you and your company different and how you provide the best solutions they need, it boosts content reach and brand engagement.

It is crucial to be honest in answering these questions so your corporate or personal brand will be successful:

  • Which traits make you different from your competitors?

  • What do they offer that you don’t?

  • What sets your competing product or service apart from theirs?

  • In which areas do you think you’re superior or inferior to your rivals?

  • Why should prospects choose you rather than any other business?

 

Essential tips for product positioning or placement

  • Identify your target market(s) and create one or more customer personas

  • Understand how your rivals are positioned and what strategies they're employing

  • Come up with clear, value-packed, and distinct positioning clues

  • Write a powerful speech that communicates your brand and product positioning to your audience

  • Identify the strengths and weaknesses of your product

  • Recognize the position of your product right now

  • Differentiate yourself from your competitors by highlighting what they lack

  • Provide compelling reasons to help your customers understand why they need what you have to offer

  • Highlight the relevant benefits your target market stands to gain from your product and only your product


Now, new and old companies may want to try out A/B testing, if they have a lot of different options. That way, you can figure out what style is the most liked for your company and customers can have a say in which one is best.

A company's value proposal should promote its mission and image, as well as focus on its promises and deliverables, plus the benefits the market stands to gain. Expect this component to be key for your business to survive.

For instance, Starbucks' value proposition is “third place,” which could lead certain people to question it. But for Starbucks, next to the customer's home and office is its prestigious self.

Like drinking a cup of coffee at home or in your office, the brand offers an inexpensive comfort, creates an experience that customers want, and stands in their hearts as their third favorite place to be. The café strives to offer consumers detailed, custom-made drinks in an atmosphere of calm and relaxation. They've achieved this through branding campaigns.

As such, a company’s positioning statement is a sub-category of its value proposition, so the statement should focus on your product's most competitive advantage.

This would include the name of the product, its target market, and what makes it so special or unique. If all these are included in the statement, a brand will stand out from the rest and create a long chain of success.

Note: It's not unusual for companies to take a stand on certain issues, such as politics and humanitarianism, to help with brand building. You can incorporate some nature-conscious practices into your business in line with sustainable development goals.
 

Tips from brand campaigning professionals


Marketing, sales, and advertising experts reveal insights into brand promotion and campaigning, and below are snippets of their thoughts on product advertising:

  • To find out your identity as a company, you must answer the question of who you are. Along with identifying your personality and unique identity, this will also help you see where you're heading and what you can be for your clients.
     

  • Reflect internally and externally to absorb how customers perceive and value your product. Put yourself in their shoes and think about everything they might value in your products. Remember to check customer feedback and give it some thought. If anything, think about how you can interact with them if the need arises. Relatedly, try and get in touch with team members or staff that work at your company—knowing how your customers perceive your brand is crucial for improvement. So, don’t disregard any review because “customers are always right. Professionals take time to search through social platforms and customer feedback pages, looking for related topics in what people’s interests were, what they complained about, and what they praised. Once they identify the key topics for the brand, they use that information in creating an authentic message to promote the product or service.
     

  • Make sure that you’re always listening to your customers and addressing any concerns or problems they have. It’s vital that the general public trusts the quality, credibility, and integrity of your company and believes that their needs will be met. Remember: 95% of people rely on other people’s reviews when making a purchasing decision online. If you sell services or software, make a promise to customers and work hard to fulfill it because they will be judging you based on what you say.
     

  • Consider the meaning of your brand's perception, and how you want it to project in the future. Achieve this by humanizing your message with creativity, authenticity, and individuality. Research the specific emotions you want to induce in your customers and use them in your product marketing material. The keyword is 'feelings'. If for any reason, your product does not meet customer expectations, they will feel disappointed.

 

How to achieve untold results in brand marketing/promotion


A business without a clearly defined purpose can’t make plans accordingly and will need more effort to stay afloat. Understanding the main principles of a company will allow it to function better in the long run.

Ultimately, one of the most important aspects of business is having a recognizable brand that other people can easily identify. It can either be something that helps your business or diminishes it, and it lasts longer in the memory of customers.
 

Take home

The brand is ultimately up to you; what you want to project it as will depend on where you want your company's future to be.

It's important to be deliberate about the words you choose, but don't be too prescriptive. Put some thought into how your company's identity is portrayed.

Keep the interests of your brand in mind and maintain a sense of creativity and individuality—people will appreciate that. If Starbucks can do it, so can you!

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